Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 2024

Privacy at a Glance

Secure Data

We use industry-standard encryption to protect your personal information

Transparent

We clearly explain what data we collect and how we use it

Your Control

You can access, update, or delete your personal data anytime

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

  • Create an account or make a purchase
  • Subscribe to our newsletter
  • Contact our customer support
  • Participate in surveys or promotions

This includes:

• Name and contact information
• Billing and shipping addresses
• Payment information
• Order history and preferences
• Communication preferences
• Customer service interactions

Automatic Information

We automatically collect certain information when you visit our website:

  • Device and browser information
  • IP address and location data
  • Website usage and navigation patterns
  • Referral sources and search terms

How We Use Your Information

Order Processing & Fulfillment

Process payments, ship orders, and provide customer support

Account Management

Create and maintain your account, personalize your experience

Communication

Send order updates, newsletters, and promotional offers (with your consent)

Website Improvement

Analyze usage patterns to improve our website and services

Legal Compliance

Comply with legal obligations and protect our rights

Information Sharing

We Never Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information with:

Service Providers

Payment processors, shipping companies, and technology providers who help us operate our business

Legal Requirements

When required by law, court order, or to protect our rights and safety

Business Transfers

In connection with a merger, acquisition, or sale of assets (with notice to you)

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption

All sensitive data is encrypted in transit and at rest using industry-standard protocols

Access Controls

Limited access to personal data on a need-to-know basis with regular access reviews

Regular Audits

Regular security assessments and monitoring to identify and address vulnerabilities

Secure Infrastructure

Hosting with reputable providers that maintain high security standards

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website usage.

Types of Cookies We Use:

Essential Cookies

Required for basic website functionality and security

Performance Cookies

Help us understand how visitors interact with our website

Functional Cookies

Remember your preferences and personalize your experience

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Your Privacy Rights

You have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal information (subject to legal requirements)

Portability

Receive your data in a structured, machine-readable format

Opt-out

Unsubscribe from marketing communications at any time

Restrict Processing

Limit how we use your personal information

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Privacy Officer

Email: privacy@buddyengineerz.com

Phone: +91-XXX-XXX-XXXX

Response Time: Within 30 days

Mailing Address

Buddy Engineerz Privacy Team

[Address Line 1]

[City, State, PIN]

India

Policy Updates

We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or website notice.